Industry Operations12
Legal process outsourcing for law firms and legal teams
Trained paralegal teams take on review, abstraction, research and transcription so your lawyers can focus on judgement.
What's included
What our legal process support team handles
Document review and coding
Contract abstraction
Legal research support
Transcription and summaries
Leverage for your legal team
Document-heavy work consumes expensive lawyer hours. Our legal process teams review and code documents, abstract contract terms, support research and produce accurate transcripts and summaries, all under supervision and to your protocols.
Matters are separated by team and access, and every deliverable goes through a quality review before it reaches you.
What a typical programme covers
- First-level document review and coding for litigation and investigations
- Contract abstraction and clause extraction into your templates
- Legal research support and memo preparation for attorney review
- Deposition, hearing and dictation transcription and summaries
Who it is for
Law firms, corporate legal departments, legal-tech companies and litigation support providers.
Faster collections for medical billing clients
Insurance certificate and endorsement turnaround
Mortgage file checklist compliance
Why teams choose SS Universal for legal process support
Domain-trained teams
Staff are trained on industry terminology, systems and the rules that govern each process.
Compliance built in
HIPAA-aligned handling for health data, NDAs for every employee and documented access controls.
Full audit trail
Every file action is logged so you can see who did what, and when.
Dedicated pods
A stable team with a team lead and QA analyst assigned only to your account.
How it works
From first call to a running team
- 01
Discovery call
A 45-minute call to map your volumes, hours, systems and quality bar.
- 02
Proposal and pilot plan
A written scope, transparent pricing and a 30-day pilot with clear success measures.
- 03
Train and go live
Your team trains on your playbooks and tools. Most pilots go live in two to three weeks.
- 04
Report and improve
Weekly scorecards, monthly business reviews and a named account manager you can call.
Questions buyers ask us
Straight answers about legal process support with SS Universal.
No. Our teams support licensed lawyers with review, research and documentation. All legal judgement and advice stay with your attorneys.
Matters are ring-fenced to named staff, work happens in your review platforms, and every team member signs confidentiality agreements. Conflict checks are run before work starts.
Relativity, Everlaw, DISCO and Logikcull are common, along with contract tools and your document-management system.
Industries we run this for
Related services
Ready to talk about legal process support?
Tell us what you need. You will get a scoped proposal and a pilot plan within two business days.