Multi-location physical therapy group, United States
Bringing AR days from 52 to 34 for a multi-site clinic group
A 14-clinic group had a growing backlog of unworked claims. Our billing team cleared the backlog and now runs its denial management and AR follow-up.
faster collections
AR days, down from 52
clean-claim rate
aged claims resolved in 60 days
The challenge
Staff turnover had left more than 3,000 claims unworked over 90 days, denial rates were rising and cash flow was tight.
What we did
We started with a 60-day backlog project, then moved to ongoing revenue-cycle support.
- Claims prioritised by value and timely-filing risk
- Denials categorised by root cause, with fixes fed back to front-desk teams
- Eligibility checks moved before every appointment
A weekly dashboard tracked AR by age bucket, payer and clinic.
“They brought order to our billing in two months and our cash flow has never been steadier.”
Want results like these?
Tell us what you need. You will get a scoped proposal and a pilot plan within two business days.